DevOps Software Engineer - Supply Chain

Ford Motor Company • Allen Park, United States • 3h ago

<ul> <li>Looking for DevOps Software Engineer to learn, support, resolve incidents, and improve practices for applications and capabilities in Ford’s Supply Chain Management portfolio (structured collaboration, ad-hoc collaboration, material exception case management, risk sensing, sustainability, supplier capacity and quality).</li> <li>Collaborate with Supply Chain Management team members to support and execute activities related to supplier onboarding, value stream mapping, supply risk identification and associated data gathering processes to mitigate critical needs of supply chain shortage.</li> <li>Identify process and data streamlining opportunities and help develop tools and automation capabilities to make IT and business processes efficient.</li> </ul><ul> <li>Perform incident response, review ongoing production software operations and troubleshoot production issues.</li> <li>Perform hand-offs of open support activities with colleagues in other regions, and provide incident response after normal working hours.</li> <li>Participate in triage and debugging of systems/tools integration issues. </li> <li>Build knowledge of Supply Chain Management application portfolio to enable growing responsibilities in supporting and improving the portfolio.</li> <li>Grow application technology and (cloud) infrastructure knowledge to improve troubleshooting and support effectiveness.</li> <li>Understand & document Business process knowledge.</li> <li>Assist in gathering metrics to track product and data quality in meeting stakeholder's requirements</li> <li>Ability to collaborate well with product managers, designers, business partners, suppliers and DevOps colleagues.</li> <li>Accountable for vendor solution configuration & support</li> <li>Report & track solution issues to vendor</li> <li>Review and maintain vendor solution training materials</li> <li>Train Business customers and suppliers on the vendor application</li> <li>Balance user needs, business objectives and technical feasibility to solve problem effectively. Contribute to developing solutions that are optimized for performance, scalability and security</li> <li>Contribute to maintaining a backlog and enable the team to go further with effective usage of Jira</li> <li>Requirement Analysis, configuration & change management</li> </ul><ul> <li>Bachelor's degree in Information Systems, Computer Science, Supply Chain Management or relevant experience.</li> <li>Minimum 2+ year IT work experience with disposition to learn and commitment to quality work outcomes.</li> <li>Ability to communicate effectively with application users/customers, including those experiencing issues.</li> </ul> Even Better, you may have… <ul> <li>Functional knowledge/awareness of Supply Chain business processes and domain applications.</li> <li>Experience with support and operations processes and tools, including incident management, monitoring, and problem management.</li> <li>Experience working with cloud and cloud-based applications, preferably Google cloud.</li> <li>Hands-on experience in multiple roles across the spectrum of the application lifecycle and/or technology infrastructure.</li> <li>Experience with Ford's CMMS3 system.</li> </ul> Other qualifications: <ul> <li>CRITICAL THINKER: Ability to see things holistically to suggest/design the most suitable solution and bring clarity where requirements are unclear.</li> <li>EMPATHY: Curious about how other people work, live, and think, you will enjoy meeting the users of our products and stakeholders.</li> <li>MULTITASKER: Able to work on multiple concurrent initiatives at once.</li> <li>SELF-DIRECTED: Shows initiative and the ability to organize oneself.</li> <li>DRIVEN: A passion for getting work done, growing your skills, tackling challenging problems, and sharing your learnings with others.</li> <li>ELOQUENT: Excellent verbal & written communication skills with the ability to communicate effectively with all levels of business & enterprise technology</li> <li>Strong interpersonal skills, demonstrating professionalism in all actions.</li> <li>Quick learner and able to adapt to changing environment</li> </ul> You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, and prescription drug coverage • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more • Vehicle discount program for employees and family members, and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time. For a detailed look at our benefits, click here: <a href="https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2025-benefits-and-comp-gsr-sal-plan-2.pdf" target="_blank">Benefit Summary </a> This position is a salary grade 6-8. This position is a range of salary grades 6-8. Visa Sponsorship is not provided for this role Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. #LI-Hybrid #LI-GH2