<p paraeid="{b116dd2f-196c-4c92-9f30-0a4c2398ebfa}{168}" paraid="744221697">Customer Solutions Lead
POSITION SNAPSHOT
Location: Nestlé Business Services Cairo
Company: Nestlé
Full-time
Summary:
Customer solutions Lead is responsible for effectively leading a team to drive smooth customer journeys in the E2E Order and Invoice touchpoints, providing operational excellence, improved customer experience, and driving continuous improvement along the entire business process. This role also involves resolving issues, managing team performance, and becoming a trusted customer partner. Additionally, Customer solutions Lead oversees the Order Fulfillment Team within the Business Solutions Center, working closely with commercial teams and the supply chain planning organization to manage stock allocation to customer sales orders and ensure customers receive the agreed-upon amounts during times of limited supply.
Responsibilities:
Leadership:
People Development:
Customer Interaction:
Operations:
Required skills:
