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Who are we?UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. With UpGuard, organizations leverage our security expertise and software to automate what was once laborious, spreadsheet-driven processes–whether it's monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure. UpGuard is used by some of the world’s largest, fastest-growing, and most innovative companies.
At UpGuard, our Sales team has not only been pivotal in growing our business but, more importantly, showing the value of our product daily. We have a highly collaborative sales culture and take on a consultative approach, focusing solely on what’s best for the customer. In 2024, our Sales team exceeded revenue targets, and we’re only just getting started! We’re on the lookout for high-energy individuals who are hungry to get better every day, have a desire to win, and are seeking to sell a product that is helping solve a massive problem for businesses across the globe.
Where does this role fit in?
We are looking for a technical, hands-on problem solver who will supercharge our revenue team by optimizing our GTM systems, automating workflows, and leveraging AI-driven solutions. This role is critical to ensuring that our revenue teams can focus on selling, retaining, and growing customers without being slowed down by inefficiencies.
You’ll be responsible for managing and enhancing our revenue tech stack, building integrations, and driving automation to unlock new levels of productivity.
What will you do?
- Eliminate bottlenecks in sales and customer success processes through smart automation and workflow enhancements.
- Leverage AI-powered solutions to improve productivity, reduce manual tasks, and enable data-driven decision-making.
- Configure, optimize and manage tools like HubSpot, Outreach, Gong, Clay, n8n, Nooks and various other revenue tools.
- Architect our tech stack as a competitive advantage, not a bottleneck, by continuously identifying new technologies to experiment with whilst managing any emerging duplication or inefficiencies.
- Design, build, and maintain integrations between revenue systems natively, via workflow automation (n8n), reverse-ETL and via custom APIs.
- Establish well-architected design patterns that maintain data integrity, governance, and hygiene across platforms.
- Establish monitoring that proactively identifies issues early and stops or minimises them before they impact downstream teams.
- Stay ahead of industry trends and bring new technologies and strategies that can accelerate revenue growth.
What will you bring?
- 5+ years of experience in GTM Systems, Rev Ops, or a similar role.
- Proficiency in HubSpot, Outreach, Gong, n8n and/or similar tools.
- Strong technical skills, including the use of workflow automation tools (n8n, Workato, Zapier) and exposure to API integrations built via code (Python, JavaScript, or similar is a plus).
- Experience working with AI within automation and analytics tools. As well as a proven ability to create prompts that transform data into actionable insights for teams or tools to utilize.
- A proactive mindset—you don’t just fix issues, you prevent them before they happen.
- Deep understanding of sales and customer success workflows and how technology can optimize them.
What would give you an edge?
- Experience working in a high-growth SaaS organization.
- Knowledge of revenue/GTM tools and a passion to innovate with emerging technology.
- Experience building complex automation with large datasets.
What's in it for you?
- Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing (all regions)
- WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard (all regions)
- $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions)
- Generous Annual Leave/PTO allowances: time to recharge your batteries (all regions)
- 18 weeks paid Parental Leave: irrespective of parenting role (all regions)
- Personal Leave allowance: this includes sick & carer’s leave (all regions)
- Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance (all regions)
- Top-spec hardware: all team members will be provided with top-spec laptops for their role (all regions)
- Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform (all regions)
- Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work (all regions)
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UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!
As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC.
Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.
