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Position Snapshot
Location: Braga/Lisbon (Portugal)
Company: Nestlé Business Services (NBS)
Full-time/Hybrid mode
Fluent in English
About us
Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.
We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!
At Nestlé Business Services (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.
Position Summary
As a Continuous Improvement Manager, you will play a pivotal role in ensuring that Nestlé Business Services is able to deliver its commitments to driving productivity and efficiencies throughout the organization. Not only will you be responsible for creating a buzz around Continuous Improvement, but you will also be instrumental in developing and implementing programs that will enable the NBS Centers to achieve their targets and drive their own initiatives.
Lastly, you will also be supporting the application of the improvement and replication framework (tools, governance, process) throughout the organization, ensuring that everything runs smoothly and effectively. With your passion for Continuous Improvement, you are sure to make a significant impact on the overall success of Nestlé Business Services.
A day in the life of...
- Define & implement Awareness & engagement Programs, supported by a Communication Strategy/Plan
- Create & capture momentum to drive a pull for additional knowledge
- Implement, promote & drive Training and learning path on Continuous Improvement for different Personas
- Support NBS Centers to track and establish their Capability development plans
- Benchmark and drive the evolution of Continuous Improvement practices
- Orchestrate and scale up a community or Practice on Continuous Improvement
- Build a skilled & active Continuous Improvement Pillar cross NBS Centers
- Provide Support and coach to the Continuous Improvement Pillar at NBS Centers
- Capture, share and industrialize Continuous Improvement Best Practices
- Measure and share results of Continuous improvement efforts
- Support the development of recognition awards and programs
- Develop and run Continuous Improvement Awareness sessions
- Capture and Implement ideas to create interest and momentum on Continuous Improvement
- Orchestrate a community of practice on continuous improvement and ensure it remains active and relevant
- Drive CI mindset & celebrate Success Stories
- Develop, implement and continuously enhance the Learning path to disseminate CI methodologies
- Identify and implement new approaches to help IBS to identify and execute the right improvement initiatives
- Provide expert support in the execution of relevant initiatives
- Support NBS Centers Process Optimizers in driving their local Improvement Agenda
What will make you successful
- Expertise in Continuous Improvement Methods
- Change Agent – to energize, engage and guide a Community of Practice
- Strong Experience in defining, implementing, and delivering Training programs
- Facilitation and coaching skills
- Enable Results through others by motivating and mobilizing resources
- Analytical skills to drive the generation of insights
- Digital agility & external connection skills
- Previous experience operating in a Matrix Organization, ideally with Shared Services
- Proficiency in leading and facilitating workshops and executive meetings
- Project Management competencies
What we offer
Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you:
- Development of expertise in Nestlé’s Shared Services Business
- Immersion in a culturally diverse team
- Local and international exposure
- Flexible working environment
- Engagement and wellbeing activities
- Competitive salary and annual bonus according to your performance
- Meal allowance card
- Flex Benefits - at NBS you can choose what benefits are more suitable for you
- Make part of the Nestlé Club and get discount in several partners
- Free coffee (and good coffee) at the office
- Shop with special discounts for employees
- Company equipment according to professional needs
- Medical support available at the office (in Lisbon)
- E-learning courses and training program to get you where you aim to be
- Career progression and possibilities for international career
