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We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
ROLE DESCRIPTION:
The SAP Adoption Services Center (ASC) is an organization that provides remote/onsite SAP consulting services to SAP customers. It is a global team with centers in EMEA, India, Greater China, North America and Latin America. And the Cloud ERP solution area of the ASC focuses on the S/4HANA product and drives the RISE with SAP Methodology for S/4HANA, as a core element of the digital strategy of our customers.
We are growing the Mexico and Brazil based nearshore centers to expand our delivery capabilities within the Americas region. Our desire is to provide SAP’s customers access to the best global network of consultants with expertise in SAP’s latest technologies. The Mexico nearshore center, for Digital Industries, is a sophisticated Service & Knowledge organization providing unique capabilities to SAP’s customers on their implementations of innovation products.
We are looking for a SAP Business Process consultant, who is experienced in MM or SD processes, with knowledge in SAP S/4HANA, sound experience in master data and handling of business partners in S/4HANA, knowledge of key business functions in logistics S/4HANA processes and knowledge in at least one industry solution and/or one line-of-business solution within our scope of solutions.
KEY RESPONSIBILITIES
- Take upon roles in Professional Services engagements of SAP solutions as logistics business process expert during all key phases and cycles of the projects.
- Advise customer on industry best practices in the required area of expertise, with focus on Digital Industries, mainly on Consumer Industries solution portfolio.
- Support sales activities during elaboration and evaluation of SAP Services project proposals.
- Support other activities outside of consulting/professional services, such as support engagements, customer escalations and expert-on-demand requests, as required.
- Contribute to internal global initiatives supporting SAP strategy for helping customers drive their digital strategies and innovations.
- Be deeply involved in our culture of knowledge sharing, and in assets use and improvement, acting as portfolio enabler whenever required.
EXPECTATIONS AND TASKS:
- Provide remote/onsite SAP consulting services to key SAP customers on innovation products, mainly in Consumer Industries solution portfolio.
- Be actively involved in the preparation, design, realization, deployment, and support of customers’ implementation, upgrade/migration, and roll-out projects.
- Participate in customer workshops to understand business process requirements, providing a creative source of ideas/solutions to address customer issues.
- Configure customer requirements in customer’s SAP system, prepare functional specifications and support development teams.
- Participate in testing, training, and support during key project cycles of SAP projects.
- Support services sales activities, helping to validate project efforts, reviewing key premises and exclusions, and participating in solution reviews and risk reviews of bid processes of SAP project proposals.
- Participation in the execution of innovation portfolio in coordination with Customer Services & Delivery areas to deploy and implement solutions.
QUALIFICATIONS, SKILLS AND COMPETENCIES
- Relevant combined industry and SAP logistics consulting experience and/or experience in at least 3 full SAP E2E implementations, or similar, working as SAP business process consultant.
- Knowledge on SAP S/4HANA in one logistics module, MM or SD, with adequate understanding of technical integration of S/4HANA with other solutions, as well as minimum understanding of ABAP development language.
- Good understanding of handling master data in S/4HANA, with knowledge and experience in SAP Business Partners in S/4HANA.
- Experience in one Industry solution or LoB solution is a plus. For instance in: Retail solutions (such as CAR, Merchandise Planning, Assortment Planning); CPG Solutions (such as SAP SDD), SAP solutions used in Utilities and subscription-based businesses (such SAP BRIM), Oil & Gas Solutions (such as CTRM, HPM, TSW and CPE), Agribusiness solutions (such as SAP ACM).
- Knowledge in Mexico Localization processes (such as CFDI, payment complement, e-Accounting and the integration with government system) and the SAP DRC solution for Mexico, and for other Latin American countries as a plus.
- Understand how SAP FIORI applications work.
- Good communicator at multiple levels of the organization with strong and clear verbal and written communications.
- Ability to work under pressure and manage challenging client situations.
- Self-motivated, proactive, curious, and resourceful. Quick learner with ability to influence others and to provide reassurance to key users.
- Understanding of the AGILE project methodology and experience in a project using such methodology.
Education
Bachelor’s degree in computer science, Mathematics, Physics, or similar.
LOCATION
Monterrey, Nuevo Leon, Mexico. Hybrid (onsite and remote) work is possible.
WORK AREA
Customer Services & Delivery, Adoption Services Center – Cloud ERP (S/4HANA) Solution Area
EXPECTED TRAVEL
Up to 25%
LANGUAGE SKILLS
English – Fluent in both spoken and written English (Mandatory)
Spanish - Fluent in both spoken and written Spanish (Mandatory)
Portuguese - Desired
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
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